About Our Staff
Glenn Krakow – Owner, Senior Resource Adviser
As the owner of Home Care Assistance in El Dorado Hills, it is an honor to serve our community. We opened our office in 2014 with goals to provide best in class services to enable seniors to age at home with all necessary support to lead a dignified valued life. Our success is tied to our great management team and our amazing caregivers. We have two Gerontologists on our management team. Many of our caregivers are CNA’s, college educated and retired medical professionals. With a solid team we also have very low turnover in an industry with annual turnover approaching 75%. My family has lived in El Dorado County since 2001. I hold a B.S. degree in Psychology from Tulane University and and M.B.A. from California State Polytechnic University. I am Vice Chair of the El Dorado County Community and Economic Development Advisory Committee for the Board of Supervisors. I serve on the El Dorado Hills Senior Support Council at the Gilmore Center. Lastly, I am a Chamber Ambassador with the El Dorado Hills Chamber of Commerce.
April Ceballos – Client Care Manager – Gerontologist
I have a deep love of working with older adults. I moved to the Sacramento area in 2004 and started working with older adults in a skilled nursing setting. I knew I had found my true passion. In 2009, I went to school specializing in Gerontology. I graduated from American River College with an Associate Degree in Case Management in Gerontology and went onto California State University, Sacramento to receive a Bachelor of Science Degree in Gerontology. My focus is to help people stay as independent as possible, aging in their own home and achieve their goals while maintaining a desired quality of life. I feel blessed to be at Home Care Assistance of El Dorado County, and very proud to be a Gerontologist.
Tora Robertson – Employee Care Manager
I am blessed to be part of Home Care Assistance. My passion for working with older adults has developed through my experience as a caregiver and my B.S. degree in Gerontology from California State University, Sacramento. I focus on a holistic approach to care, ensuring I can help seniors remain independent at home. Helping provide our clients with autonomy and a celebrated quality of life is a great honor for me. My responsibilities at Home Care Assistance are caregiver focused. I ensure we hire and train the best available caregivers. I enjoy working with our staff and clients to ensure they are an excellent match and always feel supported in every way possible. As a gerontologist, I am overjoyed to take part in changing the way the world ages!
Shelly Hoisington – Recruiting Manager
I am excited to be a part of the Home Care Assistance Team. I recruit and train skilled professionals to meet the high standards that the Home Care Assistance family expects and deserves. I am also responsible for scheduling our caregivers and being a resource to our clients and their family members. I have over 12 years of experience working with the elderly and Special Need Adults in our community. I have lived in El Dorado County for 45 years. I enjoy helping others and giving back to our community.
Tammy White – Operations Manager
I have worked at Home Care Assistance since 2015. I have had different multiple roles as the agency has grown and evolved. I have always worked closely with our wonderful caregivers. Currently I work with client families and caregivers taking care of billing and payroll. I also help with scheduling and supporting all members of our team. We are all committed to serving our client families and improving the way the world ages.
I have lived in El Dorado County since 1998. I am married with two sons. In my spare time, we enjoy dancing, concerts, and watching sports.